Frequently asked questions Gate Park

Where is Gate Park located?
Gate Park is strategically located less than 10 minutes from Charleroi Brussels South airport.

Our car park is located Rue du Vigneron 27 JUMET - 6040 Charleroi.

What are the car park opening hours?
Our car park is open every day of the year from 4am to midnight.

Is the car park secure?
Safety is our top priority: our car park is equipped with state-of-the-art security systems, such as 24-hour video surveillance and regular patrols, to ensure your vehicle is fully protected. You can travel with complete peace of mind, knowing that your car is in safe hands.

At Gate Park, we are committed to making your parking experience as pleasant as possible. You can trust us to take care of your vehicle while providing you with the convenience you need to get around.

Are Charleroi Brussels South airport transfers free of charge?
Once you have parked your vehicle in our car park, our free shuttle will take you to your departure terminal in less than 10 minutes. When you return from your trip, our shuttle will take you from your arrival hall back to our car park.

Our exclusive shuttle service guarantees fast transfers between our car park and the airport. Shuttles run frequently and are included in your booking for added convenience.

What are the shuttle times?
Our shuttle service operates every day from 4am to midnight.

Where will the shuttle drop us off and where will it be waiting for us when we return?
During your transfer to Charleroi Brussels South airport, our driver will drop you off directly in front of the departure hall.

On your return, our shuttle will be waiting for you outside the arrival terminal. Please remember to call +32 485 88 12 10 once you have collected your luggage to confirm your presence with the driver.

Do you offer a valet service from Charleroi Brussels airport?
Of course, we also offer a professional valet service. Choose our valet service and leave your car with us as soon as you arrive at the airport. We'll take care of parking for you, saving you time and allowing you to start your journey with peace of mind.

How do I pick up my vehicle from Charleroi airport with the valet option?
On the day of your departure, please contact your valet approximately one hour before arriving at the airport's Express car park. Our valet will be waiting specifically for you there.

If you have chosen the "inventory of fixtures" option, our valet will carry out a full examination of your vehicle in your presence.

You can then give him your keys, and he will park your vehicle in our car park, just a few minutes from the airport.

What happens when I return my vehicle to the airport with the valet option?
On the day of your return, please call your valet on +32 485 88 12 10 once you have collected your luggage.

Your valet will return your vehicle to the drop-off point in the arrivals terminal and hand you the keys.

Is it possible to book a parking space or valet parking without knowing my final flight times?
That's right, for many charter flights, flight times are not confirmed until 48 hours before departure. When you make your booking, all you need to do is provide the departure and return dates, as well as approximate times. Then contact us by telephone on +32 485 88 12 10 to let us know the exact times.

Will I receive an order confirmation once I have made my reservation online?
Once we have received your online payment, we will email you a ticket summarising your booking and payment. Simply present this voucher on the day of your arrival at the car park.

What additional options can I book online?
Cancellation option: with this option, you can obtain a refund if your booking is cancelled, in accordance with the cancellation conditions stipulated in our General Terms and Conditions of Sale (GTCS).

Vehicle condition check option: opt for the vehicle condition check service.

Vehicle cleaning option: Gate Park offers to clean your vehicle (exterior, interior or complete cleaning).

You can find out about all our available options when you book online.

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Gate Park

• Car park address Rue du Vigneron 27 JUMET - 6040 Charleroi

SECRETARIAT : 

• E-mail : contact@gatepark.be
• Secretarial telephone : +32 485 88 12 10
• Secretariat timetable 08:00 - 20:00
• Secretariat opening days : 7j/7

NAVETTE :

• Shuttle telephone : +32 485 88 12 10
• Timetable : 04h00/00h00 - 7j/7

Please do not hesitate to contact us if you have any questions or would like to make a reservation.